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Governance & Attendance Architecture

Organize Sales Teams, Role-Based Access &
Daily Field Attendance

Structure your sales organization into Admins, Team Leaders, and Sales Executives. Protect high-value client contacts with strict lead bank isolation, and monitor daily check-in attendance and working hours.

3-Tier Role Permission Governance Lead Bank Protection & Anti-Export Controls Daily Check-In & Working Hours Tracking
The Problem

Preventing Client Data Theft & Field Invisibility

In high-turnover real estate environments, protecting your proprietary buyer contact bank and verifying field agent attendance are vital.

The Problem

Departing Agents Stealing Buyer Contacts

When brokers use unsecured Excel sheets or open databases, departing sales agents export thousands of investor and buyer phone numbers to share with competing firms, wiping out months of ad expenditure.

Granular Role Permissions & Data Isolation

Sales executives only see leads assigned directly to them. Bulk data export is strictly locked to authenticated company admins, ensuring complete data sovereignty.

The Problem

No Transparency on Field Rep Attendance

Sales managers have no real-time way to know if remote tele-callers or site visit executives are logged in, working on time, or absent, leading to unassigned leads and stalled deals.

Attendance Tracking & Late Check-In Reports

Track daily staff check-in times, late check-in reports (after 9:30 AM), total hours worked, and automatically bypass absent agents during lead routing.

Role Hierarchy

Clear Organizational Structure & Visibility

Smattio supports real-world property agency structures with distinct operational scopes.

01

Company Admin

Full tenant oversight. Configures integration keys, manages subscription seats, sets up distribution rules, and accesses macro conversion reports.

02

Team Leader / Manager

Oversees assigned sub-teams across specific residential projects. Views all subordinate leads, reassigns stalled inquiries, and audits follow-up compliance.

03

Sales Executive

Focused closer view. Sees only their assigned Today/Missed leads, logs 1-click calls and remarks, without access to other agents' customer databases.

04

Attendance & Hours Log

Team members record daily check-in timestamps. Managers track working hours, daily work summaries, and late check-in audits from one central dashboard.

Real Estate Benefits

Security & Operational Governance

Build a professional, enterprise-grade real estate sales organization with complete peace of mind.

100% Lead Bank Security

Your high-net-worth investor contacts and buyer inquiries remain strictly confidential within your company's isolated tenant space.

Transparent Working Hours

Accurately record daily staff presence, average minutes worked, and absenteeism reports for streamlined payroll and performance reviews.

Effortless Onboarding

Add new sales executives in seconds and assign them to specific project teams. When an agent leaves, instantly reassign their active leads with one click.

Questions & Answers

Frequently Asked Questions

No. Export permissions are restricted to Company Administrators. Sales Executives cannot export or bulk download lead records, safeguarding your valuable database against contact theft.
You can create project-specific teams led by Team Leaders. Using hierarchical access control, a Team Leader can view and manage all leads assigned to executives within their sub-team, while remaining isolated from other projects.
Smattio provides monthly attendance summaries, late check-in reports (showing arrival times after 9:30 AM), absentee lists for any given date, and total hours worked per sales executive.

Govern Your Sales Floor with Enterprise Confidence

Protect your client lead bank, enforce role visibility, and track daily team attendance with Smattio CRM.

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